Help
Resources
Need help with your application? See the Application FAQs.
For clarification of terms used in the University Calendar, see the Calendar Glossary.
The Academic Schedule outlines all major dates and deadlines at the University of Alberta.
For assistance using Bear Tracks, please see the Bear Tracks Resources page.
Want to know more about UAlberta student life? Ask a question on the Reg Facebook Page.
Have a question?
If your question isn't answered by the FAQs below, please fill out this form to ask the Office of the Registrar.
FAQs
How do I apply for Admission, Readmission or Internal Transfer?
Applying to the University of Alberta
The application process (deadlines and admission requirements) is the same for all students whether you are seeking full-time or part-time study.
For more information on how to apply, programs of study, admission requirements and deadlines, visit our How to Apply page on our undergraduate Admissions site.
For information on applying to graduate programs, please visit the Faculty of Graduate Studies and Research website.
What are the requirements for admission for high school applicants?
Basic Requirements for Admission
All requirements for admission, including course equivalencies for out-of-province applicants, are available on the General Requirements page on our Admissions website. Competitive admission averages from last year can be found in the Entrance Averages section. Specific requirements for individual faculties or programs can be found in the Search Programs section.
Requirements for international students are available via the International Students page within the "Admission Routes" section of our website.
For specific information on requirements and transfer credits for students studying the IB program, visit our International Baccalaureate page.
For specific information on requirements and transfer credit for students studying the AP program, visit our Advanced Placement page.
For a list of the competitive admission averages, please review the Entrance Averages section of the Admissions site.
How can I submit my updated or final high school grades?
Final High School Transcripts
If your high school courses are in progress and you have not received Early Admission, you can submit updated midterm and final grades to our office at any time, via mail or fax or email from your UAlberta email account. Please include your full name, UAlberta student ID number, and your signature (if you are sending by mail or fax).
Final official transcripts are required from all high school applicants once final grades are available, including applicants who have received early admission. The deadline for submission of your official transcripts is August 1 and they must be issued by the authorized issuing institution or organization.
For more information on submitting your transcripts and other documents, visit the Outstanding Items page on the Admissions website.
How do I apply as a transfer student?
Applying as a Transfer Student
You can apply for admission using the online application form. Note that if you are applying to the Faculty of Medicine and Dentistry, you must submit an online application for admission.
For details on transfer student admission, GPA calculation and early admission for Canadian students, visit our Admission Routes page.
Where do I send my documents?
Submitting Documents Related to Your Application
Unless otherwise noted in correspondence to you from our office, you must arrange to have original copies of all documents relating to your application, including your Official Transcripts, sent to the following address from the issuing institution:
Office of the Registrar
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7
Phone: 780-492-3113
Remember to check the “To Do List” in Bear Tracks to see the status of the Required Items and Deadlines Dates relating to your application.
What courses and programs do you offer?
Course Listings
The University of Alberta offers over 7,000 different courses. For a list of courses, visit the University Calendar. Please note that not every course in the calendar is offered every term. Class schedules for each term are available through Bear Tracks.
Programs of Study
The University of Alberta offers over 200 majors with 60 different degrees. You can search for undergraduate programs on our Admissions website. For more in depth information, visit the Programs and Requirements page.
For information on Graduate Programs please visit the Faculty of Graduate Studies and Research website.
For a listing of application and document deadlines, please refer to the University Calendar.
If the program you are looking for is not offered at the University of Alberta, consult www.schoolfinder.com for a list of institutions that do offer your program.
Where can I find help choosing my courses?
Choosing Courses
All high school students new to the University of Alberta are welcome to join us in cities throughout western Canada for Registration 101. We will teach you how to use Bear Tracks, and help you begin to register in your courses. To find out when we will be in your area, visit the Recruitment Events page.
Course selection is particular to your program of study. Most programs have outlined course patterns listed in the University Calendar.
For more specific information on the programs offered by each faculty, visit the Faculties page and select the desired faculty link.
You may also wish to meet with an academic advisor in the appropriate Faculty or Department office to discuss program options and course selection.
How do I find out when courses are offered?
Course Schedule and Information
Course and class information is available through Bear Tracks under the "Course and Class Information" icon.
Use the "View Course Listings" feature to search and examine course descriptions and general information by subject area.
Use the "View Schedule of Classes" feature to view the location, time and date of courses offered in a specific term.
How do I withdraw from a course?
If the registration deadline for the term in question has passed (see §11 of the University Calendar), you cannot withdraw from a course using Bear Tracks. Between the registration and withdrawal deadlines, you will need to fill out a Course Withdrawal form at your Faculty Office.
For further information on withdrawals and their financial and academic implications, visit the Withdrawals page.
How do I pay my fees?
Paying Your Tuition Fees
There are many ways to pay your fees or fines; information on payment options is available from the Student Receivables - Office of Financial Services. Fines can be paid to the issuing office or through Financial Services.
Information regarding fee payment deadlines can be found by visiting the Registration Dates and Deadlines page and selecting the appropriate term.
How do I check if my fees have been paid?
Checking Your Account Balance
Account balances can be viewed on Bear Tracks under Financials > Fee Assessment. Alternatively, you can contact the Financial Services Office, located on the third floor of the Administration Building, during regular office hours.
Financial Services Office
Phone: 780-492-3000
E-mail: student.payments@ualberta.ca
See the "View Fee Assessment" section in the Bear Tracks User Guide (PDF).
What kind of University marks do I need to be eligible for a scholarship?
Postsecondary Scholarship Requirements
Scholarships for continuing undergraduate UAlberta students generally require superior academic achievement, a minimum GPA of 3.5, either in the year you are applying for a scholarship, or cumulatively over all years.
For details visit the Continuing Undergraduate Awards page.
How do I find my Campus Computing ID?
Your Campus Computing ID
To access your free student e-mail account or E-Learning (formerly WebCT), you will need your CCID and password. This would have been emailed to you following the receipt of your application. If you do not have this information, or have forgotten your password, please contact the AICT Helpdesk:
Online: www.helpdesk.ualberta.ca
Email: helpdesk@ualberta.ca
Phone: 780-492-9400
Office: 302 General Services Building
Please note you will need to know your seven-digit student ID number to obtain this information.
Visit the App@UAlberta to access your UAlberta e-mail account online.
How can I retrieve my Bear Tracks login ID or password?
Accessing Bear Tracks
Once you have applied online, you will receive an e-mail from the AICT containing your Campus Computing ID (CCID) and password (if it has not been assigned previously). Using your CCID and password, you will be able to login to Bear Tracks, our online student services, where you can track the status of your application for admission, register in courses, view grades, request transcripts and more.
If you did not receive your CCID or have forgotten your password, please contact the AICT Helpdesk:
Online: www.helpdesk.ualberta.ca
Email: helpdesk@ualberta.ca
Phone: 780-492-9400
Office: 302 General Services Building
What is eClass?
Courses Using E-Learning (formerly WebCT)
eClass, powered by Moodle, is the University of Alberta's centrally supported learning management system – a tool that gives educators the best tools to manage and promote learning. While the tools used may differ with each class, generally you can access your syllabus, class/lab schedule and possibly lecture notes and assignments through eClass.
What is the Academic Schedule?
Academic Schedule
The Academic Schedule contains all the major dates (i.e. start and end dates of Fall, Winter, and Spring and Summer terms) and deadlines at the University of Alberta.
It can be accessed online through the University Calendar.
Where can I get a copy of my transcript?
Official Transcripts
Unofficial copies of transcripts can be printed from Bear Tracks. Official transcripts can be ordered on Bear Tracks as well as in writing. For detailed information on obtaining a copy of your unofficial transcript or ordering official transcripts, please visit the Transcripts page.
If you have ordered transcripts and are wondering if they have been sent, you can contact our office using one of the following methods:
- Using the email contact form
- Calling us at 780-492-3113
- Visiting the Student Access Centre on the main floor of the Administration Building during regular business hours (Monday to Friday, 8:30 am - 4:00 pm)
How do I contact the Office of the Registrar?
Office of the Registrar
You can find us at the Student Access Centre on the main floor of the Administration Building on the University of Alberta campus, from 8:30 am to 4:00 pm, Monday to Friday. You can call our office at 780-492-3113 during regular office hours.
Specific contact information and mailing addresses for the Registrar's Office can be found by visiting the Contact Info page.
To find the contact information for a specific person at the UofA use the Find a Person directory service.
Use the Faculties page to find contact information for various Departments and Faculty offices.
To email someone in our office, use the email contact form.