University of Alberta Electronic Communications Policy

The University has approved an Electronic Communications Policy for Students and Applicants. See the full policy.

When appropriate, the University will send you important information through e-mail. As a result, you will receive this information in a timely way and can follow up promptly.

Key Points Regarding Electronic Communications

  • All students and applicants are assigned a University of Alberta Campus Computing ID (CCID) with e-mail privileges. The CCID@ualberta.ca e-mail address originally assigned by the University is the e-mail address to which communications will be sent.
  • Check your e-mail at least once a week.
  • See the Academic Information and Communication Technologies (AICT) for detailed information on CCIDs, conditions of use and related privileges.
  • You must advise AICT immediately of any problems encountered with University e-mail accounts by contacting the Help Desk or calling 780-492-9400.
  • We recommend that you do not forward your University directed e-mail to other non-University e-mail addresses such as those provided by Hotmail, Yahoo, Shaw, Telus, etc. You could miss important communications that may affect your University career.
  • Failure to receive or read University communications sent to the University e-mail address in a timely manner does not absolve students and applicants from knowing, responding to or complying with the content of that communication.

This Policy affects you! Check the details!

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