Student Connect: The Office of the Registrar's Student Service Centre

Student Connect provides services to current and prospective undergraduate and graduate students. You can speak to a Student Connect advisor in person, over the phone, or by email via the contact form. The Student Connect service centre is located on the main floor of the Administration Building.

Note: If you need your CCID Password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Ask Student Connect

Get quick answers to your questions, 24 hours a day! Simply visit Ask Student Connect, type in your question, and click “Ask.” You can also check out related questions and view the Top 10 Questions that other users have asked Student Connect. 

If you are unable to find the answer you are looking for, contact information for Student Connect is provided.

Office Hours

Student Connect phone lines and in-person services will open at 1 p.m. on Wednesday, February 21.

Regular hours

Monday - Tuesday: 8:15 a.m. - 4:15 p.m. (MST)
Wednesday: 10 a.m. - 4:15 p.m. (MST)
Thursday - Friday: 8:15 a.m. - 4:15 p.m. (MST)

Closed for all Canadian public holidays and other university closures as indicated in the Academic Schedule.


Services available through Student Connect include:

  • Student records & registration
  • Admissions questions
  • Enrolment verification
  • Transcripts
  • Convocation
  • Campus Visits
  • Forms & updates
  • Fee inquiries
  • Connections or referrals to other services on campus
  • Financial support:
    • Undergraduate scholarships and awards
    • Financial aid
    • Government student loans
    • Bursaries
    • Emergency funding

Online Services

In addition to the in-person services offered through Student Connect, there are many services available to students online. Please visit Online Services for more information.