Changes to Personal Information

Find out how to change aspects of your personal record, including contact information, legal or preferred name, gender designation, and immigration status.


Contact information

Students are responsible for the accuracy and validity of their contact information. Important correspondence can be forwarded to students throughout the academic year and beyond. 

Use Bear Tracks to update the contact information if you are a student, new applicant, or a former student who has continually maintained online access. 

Students without Bear Tracks access can complete the Change of Correspondence Address Form (PDF) and submit it in person at Student Connect (located on the main floor of the Administration Building), by fax, or via mail. 

Note: please make sure to include your student ID, effective date of the change, and ensure you sign the form. 

Mailing address 

Office of the Registrar
Administration Building
University of Alberta
Edmonton, AB T6G 2M7
Canada 

Fax: 780-492-7172


Change of name

Legal Name or Primary Name

Your University of Alberta record must contain your full legal name. This is the name that appears on legal documents such as your birth certificate or passport. Your legal name is also referred to as your primary name. Official documentation issued by the Office of the Registrar will contain your legal name. Examples of these include Offer of Admission letters, Statement of Results, Official Transcripts, T2202A for tax purposes, and degree parchments.

Changing Your Legal Name

To change your legal name on your university record, you must complete a Name Change form (PDF) and provide acceptable supporting documentation. No legal name changes will be completed without the required documentation noted on the Name Change form. If you are changing your name in person, ensure you take your form to the appropriate office as noted on the form. 

Note: If you have a degree parchment and you wish to have it reprinted in your new name, you must request this separately. Instructions on how to do so can be found in the Degree Reprints section.

Preferred Names

You may wish to provide the university with a preferred first or middle name. By entering your preferred name on Bear Tracks, you acknowledge and agree that the university, in the course of any communications and activities related to the use of your name, as determined by the university in its sole discretion, may use either your preferred first name or your legal first name. 

You acknowledge and agree that your preferred first name shall comply with all university policies and procedures and that the university may disallow, for any reason whatsoever, your choice of preferred name. Finally, you expressly acknowledge and agree that the university has no obligation, duty or liability to you, in any way whatsoever, respecting the use of either your preferred name or legal name in the course of any communications and activities.

Changing Your Preferred Name

Current users of Bear Tracks can update their preferred first and middle name by selecting the 'Names' tab under the 'Personal Information' menu. Upon saving their changes, users will see the changes immediately.

Gender designation change

To request a gender designation change, please submit a written request in person at Student Connect (located on the main floor of the Administration Building), by fax, or by mail. 

Please include your student ID number and ensure you sign the request. If you require any further information, please contact Student Connect

Additional resources are available through the Institute for Sexual Minority Studies and Service (iSMSS)

Mailing address 

Office of the Registrar
Administration Building
University of Alberta
Edmonton, AB T6G 2M7
Canada 

Fax: 780-492-7172


Immigration status change

Undergraduate Students

If your immigration status changes after your initial application to this university, you will have to submit official documentation in order to have your status changed.

Please submit documents to Student Connect, the Office of the Registrar's student service centre on the main floor of the Administration Building.

Immigration status change to Permanent Resident of Canada

The official Confirmation of Permanent Residence form must be completed and signed by an immigration official in order for your citizenship status to be updated.

The original Confirmation of Permanent Residence form or Permanent Resident card that was issued from Citizenship and Immigration Canada will need to be copied and certified by the Office of the Registrar.

The form/card may be brought in to Student Connect and a certified photocopy of the official form/card will be made and will be kept in your student file. Once your documents have been received and approved by the Office of the Registrar, your citizenship record will be updated. If you are a registered student in the current term your International Differential Fees will be removed for the current term and on an ongoing basis.

Immigration status change to Canadian Citizen

You must bring in your original Certificate of Canadian Citizenship and/or Canadian Passport to Student Connect. A certified photocopy of this certificate will be made for your student file and your student record will be updated.

Immigration status change to Convention Refugee or Person in Need of Protection in Canada

You will need to bring your original Notice of Decision or Status Verification documentation to Student Connect. Once your documents have been received and approved by the Office of the Registrar, your citizenship record will be updated. If you are a registered student in the current term your International Differential Fees will be removed for the current term and on an ongoing basis.

Certified True Copy

If you are requesting a citizenship status change by mail, provide a Certified True Copy of the original documentation. A Certified True Copy is a photocopy of the original document attested to by a Guarantor. Faxed copies of the documentation are not acceptable.

Your Guarantor cannot be a relative and must be in one of the following groups: 

  • Minister of Religion 
  • Signing Officer of a banking institution 
  • Legal professional (including a Police Officer) 
  • University instructor 
  • Teacher or School Principal 
  • Person occupying a senior administrative position at a university or community college 
  • Medical professional 
  • Professional Accountant or Engineer 
  • Mayor 
  • Postmaster


Note: Your Guarantor's name, position, and original signature must appear on the photocopy of your documentation, as well as the date signed, if you are presenting it as a Certified True Copy. 

No immigration status changes will be completed without the supporting documentation noted above.

Graduate Students

If you are a graduate student, your immigration status change must be done through the Faculty of Graduate Studies and Research.